Shipping policy


                TIME & PRICES:

STANDARD FREE shipping for orders over 299$ - by UPS/USPS/FedEx:      

For USA/Canada/Europe/Australia/other countries  -  7-12 business days

The shipping price for orders under 299$ depends on the weight of your order and the country of delivery. It starts from 10-30$. 
Shipping is calculated at checkout.

We provide only standard shipping times, but we work our hardest to get your order shipped as fast as possible!  

 

                       POPULAR QUESTIONS:                     

HOW DO I KNOW THAT MY ORDER HAS BEEN RECEIVED? 

Once you have placed an order, you will immediately get sms or email with your order NUMBER with the status CONFIRMED.

Confirmed means we did receive your order and we are processing it. 

We start processing the day after we receive your order once your payment is authorized and verified. 

 

CAN MY ORDER BE SHIPPED IN DIFFERENT PACKAGES?

We ship all items in your order in one package and you do not need to pay to ship each item separately. 


WHEN WILL I RECEIVE MY ORDER?

Once we receive your order, we begin processing it the following day. The maximum processing time is 4 business days, after which you will receive a tracking number by SMS or email.

We have our own production facility and some items may be out of stock. If this is the case, we will inform you and you can choose an alternative item or receive a refund. If your order takes longer than 4 business days to process, it means our production team is working diligently to get your order to you as soon as possible.

The maximum processing time is 10 business days. The processing time may vary depending on the volume of orders received on a daily basis, not including weekends and holidays.

 

IF I MADE AN ORDER FOR SEVERAL PRODUCTS AND SOME OF THEM ARE NOT AVAILABLE, HOW TO BE?

If your order includes multiple items and one (or more) of the items are out of stock, we will contact you immediately and proceed with shipping the rest of your order, issuing a refund to your original form of payment for the item(s) that are not in stock.



                IMPORTANT INFORMATION:

Important note for the customers from the EU:
From July 1, 2021, VAT will be charged on all commercial goods imported into the EU, regardless of value. We don't charge any import tax/vat/duty at the checkout. The buyer is responsible to pay the duty/import tax upon delivery.

Note for all countries:
Customs Duties: You may be required to pay customs duties or import taxes when your item arrives. The rates for these duties vary depending on the country.

One Million Baby is not responsible for any customs fees, import duties, taxes, or any other additional charges that may apply.

Please keep in mind that we have no control over the parcel once it is in transit. Depending on your location, there may be delays in delivery due to factors such as customs, weather, or other uncontrollable circumstances.

Please note that additional shipping fees may apply for deliveries to remote areas, which will be identified after processing.

In case of package refusal, shipping, and import taxes will be charged before a refund is issued.

If you have any questions, please don't hesitate contact to us through online chat or by emailing help@onemillionbaby.com.